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Brian Brick

A proven service operations leader with more than 20 years of global experience in building and leading high performing organizations. Led multiple operations functions, setting strategy and balancing customer service experience with a need to achieve cost competitiveness through a focus on business process redesign, technology automation and establishing strategic vendor relationships. Initial background in Finance and Accounting has provided Brian with a unique understanding of Health Insurers P&L and the critical imperative of improving the health and well-being of the membership population.