As Director of Case and Condition Management at Independence Blue Cross, my primary goal is to implement care management programs that improve the health and wellness of our members. In this role, I oversee many registered nurse health coaches and social workers who assist individuals in managing their health. I have been at Independence for over 30 years, and as a registered nurse myself, I am extremely passionate about the work we do.
When you’re admitted to the hospital for an inpatient surgery or procedure, there’s a lot to manage. Depending on the reason for your hospital stay, there may be pre-admission paperwork, discharge instructions, medication management, follow-up appointments, side effects, physical therapy, home care services, and financial considerations.
Our Transitions of Care Program
That’s where the Independence Blue Cross transitions of care program can support you....