Throughout his career, Dr. Urbano has been dedicated to improving care coordination. Currently, he is responsible for working with network physicians to ensure the effectiveness of medical and utilization management activities, quality management programs, pharmacy management, and medical policy. He also supports physician recruitment and retention activities and strengthens relationships with the medical community.

Dr. Urbano is a graduate of Rutgers University and the University of Medicine and Dentistry of New Jersey. He also holds a MBA from Widener University, where his concentration was on health care management. Dr. Urbano has spoken nationwide on various topics related to case management, health care delivery, medical management, and health care policy. He is board certified in internal medicine, a fellow in the 2016-2017 AHIP Executive Leadership Program for Medical Directors, a fellow of the American College of Physicians, and a member of the American Association for Physician Leadership and the Academy of Managed Care Pharmacy.