How an Independence Blue Cross Health Coach Can Help You

Health Coach taking a call on a phone headset
I recently interviewed Lisa Lokuta, RN, BSN, a Health Coach in the Independence Blue Cross Case and Condition Management department to get some insight into health coaching. IBX: What is a Health Coach? Lisa: Independence Health Coaches are specially-trained, registered nurses with an average of 8 to 11 years of clinical service. Independence has more than 90 Health Coaches on staff to help our members navigate their health....
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How the Women of Independence Associate Group Has Helped Me Grow

Kaphesia Jones, Karey Cain, Dr. Marianne T. Ritchie of Thomas Jefferson University, Ashley Millhouse, and Danielle Fennell at the 2018 #BeCancerAware with Preventative Care Event
The Women of Independence hosted the 2018 #BeCancerAware with Preventative Care Event. Pictured left to right: Kaphesia Jones, Karey Cain, Dr. Marianne T. Ritchie of Thomas Jefferson University, Ashley Millhouse, and Danielle Fennell. In 2015, I moved from my role in the Independence Blue Cross customer service department to my current role in our sales department....
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Celebrating the Role of Nurses in Auditing

Photo of Melissa Little
Independence Blue Cross (Independence) wants to Celebrate Caring by recognizing nurses who carry on the proud tradition of providing compassionate care, comfort, and security to all of us.  Do you know a nurse who delivers exceptional care and compassion every day? We want to hear about it. Submit your story by April 5 and Independence may reward that nurse through our Celebrate Caring campaign....
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Volunteers Play a Pivotal Role During Races

Heather Falck and others at a recent Blue Cross Broad Street Run. As an associate at Independence Blue Cross and a lifelong runner, I’m fortunate to have unique opportunities to join the Independence Blue Streaks running club and volunteer with the Independence Blue Crew. If I’m not running a race, I try to be a race volunteer....
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Making Communities Healthier: A Nurse’s Story About Her Passion for Population Health

A photo of Katherine Hill Steiner
Independence Blue Cross (Independence) wants to Celebrate Caring by recognizing nurses who carry on the proud tradition of providing compassionate care, comfort, and security to all of us.  Do you know a nurse who delivers exceptional care and compassion every day? We want to hear about it. Submit your story by April 5 and Independence may reward that nurse through our Celebrate Caring campaign....
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Coming Together by Volunteering as a Family at The Kidney Walk

Briana and the Cunninghams, posing while volunteering at the Kidney Walk.
Briana and her family pose for a picture with Rocky Bluewinkle while volunteering at the Wilmington Kidney Walk hosted by the National Kidney Foundation Growing up, my family taught me the importance of giving back, and it always stuck with me. So, when I started working at Independence Blue Cross last February,...
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Nursing Beyond the Bedside: Charron Smith-Marsh

A photo of Charron Smith-Marsh
Independence Blue Cross (Independence) wants to Celebrate Caring by recognizing nurses who carry on the proud tradition of providing compassionate care, comfort, and security to all of us.  Do you know a nurse who delivers exceptional care and compassion every day? We want to hear about it. Submit your story by April 5 and Independence may reward that nurse through our Celebrate Caring campaign....
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Spreading the Word About Hands-Only CPR and AEDs

Jaldhi Patel instructs a fellow Temple University student in Hands-Only CPR and AED use at a Mobile CPR training on campus.
Jaldhi Patel instructs a fellow Temple University student in Hands-Only CPR and AED use at a Mobile CPR training on campus. In between classes (and sometimes even before a big biology exam) you can find Jaldhi Patel, a senior at Temple University, volunteering to help train people in Hands-Only CPR and AED use....
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Independence Salutes African-American History

Headshot of Dan Hilferty smiling directly into the camera. He is a white man with blue eyes and white hair, wearing a blue suit jacket, white dress shirt, and grey patterned tie.
At Independence Blue Cross, we are committed to our mission of enhancing the health and well-being of the people and communities we serve. This commitment informs our engagement in the community – whether it’s bringing the Indego bike share program to neighborhoods, helping fans get free subway rides on SEPTA when the Eagles won the Super Bowl,...
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Philadelphia Ronald McDonald House: Serving Comfort, Hope, and Nourishment

Blue Crew volunteers at the Ronald McDonald House
Members of the Blue Crew, volunteering at the Philadelphia Ronald McDonald House A home-cooked meal can provide comfort to anyone facing a stressful situation. For a family with a seriously ill child, it can be a lifesaver. As the Director of Marketing & Communications at the Philadelphia Ronald McDonald House, I have seen how a good home-cooked meal can light up the faces of these families during difficult times....
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