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How an Independence Blue Cross Health Coach Can Help You

Health Coach taking a call on a phone headset
I recently interviewed Lisa Lokuta, RN, BSN, a Health Coach in the Independence Blue Cross Case and Condition Management department to get some insight into health coaching. IBX: What is a Health Coach? Lisa: Independence Health Coaches are specially-trained, registered nurses with an average of 8 to 11 years of clinical service. Independence has more than 90 Health Coaches on staff to help our members navigate their health....
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Start Exercising, No Matter Your Condition

A group of people exercising with kettlebells outdoors
Fitness…exercise…moving around. Whatever you want to call it, everyone needs regular physical activity to maintain their health — young, old, overweight, healthy, managing chronic disease, or disabled. So if you’re thinking that routine exercise is only for fitness fanatics and those who are trying to lose weight, think again! By now you’ve probably heard many of the good things that can happen when you start exercising,...
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Volunteers Play a Pivotal Role During Races

Heather Falck and others at a recent Blue Cross Broad Street Run. As an associate at Independence Blue Cross and a lifelong runner, I’m fortunate to have unique opportunities to join the Independence Blue Streaks running club and volunteer with the Independence Blue Crew. If I’m not running a race, I try to be a race volunteer....
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Nursing Beyond the Bedside: Charron Smith-Marsh

A photo of Charron Smith-Marsh
Independence Blue Cross (Independence) wants to Celebrate Caring by recognizing nurses who carry on the proud tradition of providing compassionate care, comfort, and security to all of us.  Do you know a nurse who delivers exceptional care and compassion every day? We want to hear about it. Submit your story by April 5 and Independence may reward that nurse through our Celebrate Caring campaign....
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Health Plans, Networks, and Provider Relationships Work Together for You

A diverse team of medical professionals smiles at the camera
Health plans often reference their provider networks, describing providers as either in-network or out-of-network. Provider networks include a range of professionals, from nurse practitioners to physical and occupational therapists, in addition to both primary care physicians (PCPs) and specialists. When a provider is in a plan’s network, it means that the plan and the provider have a contractual relationship....
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Independence Salutes African-American History

Headshot of Dan Hilferty smiling directly into the camera. He is a white man with blue eyes and white hair, wearing a blue suit jacket, white dress shirt, and grey patterned tie.
At Independence Blue Cross, we are committed to our mission of enhancing the health and well-being of the people and communities we serve. This commitment informs our engagement in the community – whether it’s bringing the Indego bike share program to neighborhoods, helping fans get free subway rides on SEPTA when the Eagles won the Super Bowl,...
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Be a Superhero: It’s in Your Blood

A young woman donating blood
We don’t often get a chance to save another person’s life but considering that donating just one pint of blood can save up to three lives — maybe we do. Imagine that. Saving someone’s life without having to run into a burning building, do CPR, or perform the Heimlich maneuver. All you have to do is donate blood....
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