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IBX Insights

Get Started With Your 2017 Independence Blue Cross Health Plan

By January 9, 2017November 22nd, 2021Health Insurance

Welcome, new members! We want you to be able to take advantage of your new health benefits, as well as your Independence member discounts and perks, as soon as possible. So here are three steps for getting started with your 2017 Independence health plan.

1. Register for the member website. is our secure online member website where you can view your health plan benefit details, search for doctors and hospitals, view and pay your bill, and access value-added programs. Registration is quick and easy at

2. Make your first payment.

In order for you to use your health benefits, you must make your first payment. We offer several convenient ways to pay your bill. Some members may need to make a first payment in order to receive their member ID card(s). Need it before then? View or print a copy of your member ID card on

3. Stay connected with text or email notifications.

Want reminders about health screenings? Looking for ways to save on health care costs? Sign up to receive important health plan updates and reminders via email or text. IBX Wire® is a safe and secure way to stay informed about all of your health care needs — no downloads required! Sign up to get personalized health reminders, alerts on how to get the most out of your plan, and more.

Standard message and data rates may apply. Text STOP to stop and HELP for help. Terms and conditions available at Notification messages within IBX Wire are sent via automated SMS. Enrollment in IBX Wire is not a requirement to purchase goods and services from Independence Blue Cross. Wire is a trademark of Relay Network, LLC.


Paula Sunshine

Paula Sunshine is senior vice president and chief marketing executive at Independence Blue Cross. She oversees all commercial and consumer marketing activities, including digital assets such as and the IBX mobile app. Ms. Sunshine earned a bachelor of arts degree in mathematics from Emory University and a master of business administration from the Wharton School at the University of Pennsylvania.