We’re glad to have you as an Independence Blue Cross member! We hope you’ll make the most of everything your health plan has to offer by finding the care you need, getting personalized support to reach your health goals, and saving money on healthy extras.
Here’s how to get started with your health plan:
1. Register for the member website.
Log on to our secure member website to view your health plan benefits in detail, search for doctors and hospitals, and view and pay your bill. You also have access to many value-added programs, including On to Better Health to support your emotional well-being and the College Tuition Benefit™ for those helping a student pay for college.
You can register quickly and easily at ibx.com/login.
2. Make your first payment.
Before you can use your benefits, you must make your first payment. We offer several convenient ways to pay your bill. Some members may need to make their first payment before they receive their member ID card(s). Need it fast after making your first payment? View or print a copy of your member ID card at ibx.com/login.
3. Stay connected with text and email notifications.
Do you want reminders about health screenings you’re due for? Are you looking for ways to save on health care costs? Sign up to receive important plan updates and reminders through email or text. Simply sign up, and you’ll get personalized health screening reminders, important plan notifications, and alerts about exclusive discounts and savings securely through text message or email.*
4. Find doctors in our network.
The Find a Doctor tool makes it easy to choose in-network providers for your care. When using the Find a Doctor tool, be sure to enter your health plan type, ZIP code, and the provider’s name or specialty, and you’ll get a list of eligible in-network providers and other important details.
If you have a Keystone Health Plan East HMO or POS health plan, remember that you’ll need to select a primary care physician (PCP) if you don’t already have one. Select or update your PCP by logging in at ibx.com/login.
5. Achieve your health and well-being goals.
Looking to eat better, sleep more, or manage stress? Our personalized Achieve Well-being tools make it easier to reach your goals. Get started by filling out your Well-being Profile at ibx.com/login.
6. Save money on healthy extras!
Your Independence Blue Cross member ID card is your key to quality health care and additional advantages that you might not know about — including discounts, reimbursements, and personal support — that can help you reach your health and wellness potential.†
* Standard message and data rates may apply. Text STOP to stop and HELP for help. Terms and conditions available at myhelpsite.net/ibx. Notification messages within IBX Wire are sent via automated SMS. Enrollment in IBX Wire is not a requirement to purchase goods and services from Independence Blue Cross. Wire is a trademark of Relay Network, LLC.
† Our value-added programs are not benefits and are therefore subject to change without notice.