Hello, new members! It’s time to welcome a new year and, for some of us, a new health plan. We want you to take advantage of your Independence membership as soon as possible: by finding the care you need, getting personalized support to reach your health goals, and saving money on healthy extras.
Here’s How to Get Started With Your Health Plan:
1. Register for the member website.
ibxpress.com is our secure online member website where you can view your health plan benefit details, search for doctors and hospitals, view and pay your bill, and access value-added programs. Registration is quick and easy at ibxpress.com.
2. Make your first payment.
In order for you to use your health benefits, you must make your first payment. We offer several convenient ways to pay your bill. Some members may need to make a first payment in order to receive their member ID card(s). Need it fast after making your first payment? View or print a copy of your member ID card on ibxpress.com.
3. Stay connected with text or email notifications.
Want reminders about health screenings? Looking for ways to save on health care costs? Sign up to receive important health plan updates and reminders via email or text. IBX Wire® is a safe and secure way to stay informed about all of your health care needs — no downloads required! Sign up to get personalized health reminders, alerts on how to get the most out of your plan, and more.*
4. Find doctors in your network
The Find a Doctor tool makes it easy to choose in-network providers for your care. Just enter your plan, zip code, and the provider’s name or specialty, and you’ll get a list of eligible providers in your network, as well as other important details.
5. Achieve your health and well-being goals
Looking to eat better, exercise more, or manage stress? Our personalized Achieve Well-being tools make it easier to reach your goals. You can also a health-habit assist from the Philadelphia 76ers who will show you how they get in the game!
Get started by filling out your Well-being Profile at ibxpress.com.
6. Save money on healthy extras!
Your Independence member ID card is your key to quality health care and additional advantages that you might not know about — including discounts, reimbursements, and personal support — that can help you reach your health and wellness potential.†
*Standard message and data rates may apply. Text STOP to stop and HELP for help. Terms and conditions available at myhelpsite.net/ibx. Notification messages within IBX Wire are sent via automated SMS. Enrollment in IBX Wire is not a requirement to purchase goods and services from Independence Blue Cross. Wire is a trademark of Relay Network, LLC.
†Our value-added programs are not benefits and are therefore subject to change without notice.