If you’re like me, when you visit a website, you want information and you want it fast. Who has the patience to click around looking for what they need? We don’t, and we don’t expect you to either.
So we decided to do our homework to find out how we could make ibxpress.com easier and quicker for you to use. We analyzed both the site and our customer service calls to find out what types of information our members are looking for most often. Then we redesigned ibxpress.com with you in mind, so that the information and tools you need the most are front and center on your personalized home page.
And because we know you often need health plan information when you’re on the go or at the doctor’s office, we’ve improved our mobile site and app, too.
Do More From Your Personalized ibxpress.com Homepage
It’s quicker and easier than ever for Independence Blue Cross members to:
- View, print, share, or order a new ID card
- Find a doctor or hospital
- Check recent claims
- Change your primary care physician*
- Pay a bill and see when the next one is due*
- Reach your health goals with Achieve Well-being tools
- See important notifications and health messages
Take a Quick Tour of ibxpress.com
Manage Your Health Info on the Go with the IBX App
Not registered for ibxpress.com yet?
If you have health insurance coverage through Independence Blue Cross, you can register for ibxpress.com — it takes just a few minutes. And if you’re a new member, you can register up to 15 days before your coverage starts.
*This feature is only available for applicable members.
Information on this site is provided for informational purposes and is not meant to substitute for the advice provided by your own physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. If you have, or suspect that you have, a medical problem, promptly contact your health care provider.