Top Workplaces 2019: More Than Just a Recognition

Independence Blue Cross EVP and chief human resources officer Jeanie Heffernan explains what the Top Workplaces designation means to Independence as a company.

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Find Your Zen: Identifying Your Stress Triggers and Coping Techniques

Effectively manage stress by identifying your stress triggers and coping techniques.

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Veterans in the Workplace: The Power of Support

When Melanie Martin returned to work at Independence Blue Cross, she gained more than just employment. She gained a group of brothers and sisters who shared a similar mission: support veterans in the workplace and in the community.

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Nursing Beyond the Bedside: Charron Smith-Marsh

A photo of Charron Smith-Marsh
Independence Blue Cross (Independence) wants to Celebrate Caring by recognizing nurses who carry on the proud tradition of providing compassionate care, comfort, and security to all of us.  Do you know a nurse who delivers exceptional care and compassion every day? We want to hear about it. Submit your story by April 5 and Independence may reward that nurse through our Celebrate Caring campaign....
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Interacting with Medical Professionals

An older man lies in a hospital bed, while he and his wife listen to a doctor and nurse.
When you or a loved one need medical care, the health care providers and hospital staff you turn to for help can become your lifelines. That’s why so many people remember the names of the nurses who were in the delivery rooms when their children were born and can recite the habits and mannerisms of the providers who care for them during times of illness....
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Colonoscopy: Most Improved Cancer Screening

A mature couple sits on the couch, enjoying coffee and each other's company.
March is National Colorectal Cancer Awareness Month, and each year I am reminded of the more than 20 years I spent as a surgeon performing colonoscopies. I am struck by how much medical technology has improved for colonoscopy from the procedure’s early days in the 1980s. Both colon and rectal cancer (known together as colorectal cancer) deserve our attention,...
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My Personal Experience with Telemedicine (and Why You Should Give it a Try)

A mother sits on her daughter's bed, examining a thermometer while using the phone.
This past November, I had a sore throat and a cough that I just could not kick. I first went to an urgent care center, but a few days later, my symptoms were still persistent and I needed relief. Since it was 11 p.m. and my primary care physician (PCP) was not available, I decided to give my telemedicine benefit through MDLIVE a shot....
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Spreading the Word About Hands-Only CPR and AEDs

Jaldhi Patel instructs a fellow Temple University student in Hands-Only CPR and AED use at a Mobile CPR training on campus.
Jaldhi Patel instructs a fellow Temple University student in Hands-Only CPR and AED use at a Mobile CPR training on campus. In between classes (and sometimes even before a big biology exam) you can find Jaldhi Patel, a senior at Temple University, volunteering to help train people in Hands-Only CPR and AED use....
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Important Changes to Medigap Plans in 2020

An older couple examines a bill and their laptop while seated at the kitchen table
Medicare Supplement plans (sometimes called Medigap plans) are insurance plans that offer additional coverage to supplement the coverage provided by Original Medicare (Part A and Part B). A Medicare Supplement plan can help with some of the roughly 20 percent of out-of-pocket costs beneficiaries are responsible for after Medicare pays its share. So, many beneficiaries are glad to have the peace of mind that comes from the extra financial protection Medigap plans provide....
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Health Plans, Networks, and Provider Relationships Work Together for You

A diverse team of medical professionals smiles at the camera
Health plans often reference their provider networks, describing providers as either in-network or out-of-network. Provider networks include a range of professionals, from nurse practitioners to physical and occupational therapists, in addition to both primary care physicians (PCPs) and specialists. When a provider is in a plan’s network, it means that the plan and the provider have a contractual relationship....
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Independence Salutes African-American History

Headshot of Dan Hilferty smiling directly into the camera. He is a white man with blue eyes and white hair, wearing a blue suit jacket, white dress shirt, and grey patterned tie.
At Independence Blue Cross, we are committed to our mission of enhancing the health and well-being of the people and communities we serve. This commitment informs our engagement in the community – whether it’s bringing the Indego bike share program to neighborhoods, helping fans get free subway rides on SEPTA when the Eagles won the Super Bowl,...
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Philadelphia Ronald McDonald House: Serving Comfort, Hope, and Nourishment

Blue Crew volunteers at the Ronald McDonald House
Members of the Blue Crew, volunteering at the Philadelphia Ronald McDonald House A home-cooked meal can provide comfort to anyone facing a stressful situation. For a family with a seriously ill child, it can be a lifesaver. As the Director of Marketing & Communications at the Philadelphia Ronald McDonald House, I have seen how a good home-cooked meal can light up the faces of these families during difficult times....
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Medication Reviews: Talking to Your Doctor About Your Prescriptions

An older man examines a medication bottle, as woman uses a laptop
If you’re like the average American over 65, you take about three prescriptions each month (prescribed by more than one doctor) in addition to some over-the-counter drugs, vitamins, and supplements. But what do you really know about these medications? Are they safe to take together? Could they cause unwanted side effects? Is it time to stop taking some of them?...
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